Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last updated: January 1, 2024
At LuminaHome, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Personal Information
When you make a purchase or create an account, we may collect:
- Name and contact information (email, phone, address)
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website information
- Device and operating system information
We use the information we collect for the following purposes:
- Process and fulfill your orders
- Provide customer service and support
- Send order confirmations and shipping updates
- Improve our website and services
- Send promotional emails (with your consent)
- Prevent fraud and ensure security
- Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our business, such as payment processors, shipping companies, and email service providers. These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure payment processing
- Regular security audits and updates
- Limited access to personal information
- Employee training on data protection
You have the following rights regarding your personal information:
Access and Update
You can access and update your account information at any time by logging into your account.
Email Preferences
You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in our emails.
Data Deletion
You can request deletion of your personal information by contacting our customer service.
Data Portability
You can request a copy of your personal information in a portable format.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
Types of cookies we use include essential cookies for website functionality, analytics cookies to understand how you use our site, and marketing cookies to show you relevant advertisements.
If you have any questions about this Privacy Policy or our data practices, please contact us:
LuminaHome Customer Service
Email: privacy@luminahome.com
Phone: 833-201-7418
Address: SEE QUEST LLC
189 N HWY 89 STE C 2059
NORTH SALT LAKE, UT 84054
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.